Privacy Policy

 

The purpose of this privacy policy is to inform users of our site https://reparaphone.com/ about the personal data we collect and how we use it.

REPARAPHONE inc. complies strictly with Quebec’s Bill 25 regarding the protection of personal information.

This privacy policy also details our commitment and the measures taken to ensure the security of your personal information:

  1. Types of personal data collected
  2. Use of personal data collected
  3. Data security protocols
  4. Your rights

 

Types of personal information collected

Data collected automatically

When you visit https://reparaphone.com/ we automatically collect information about your device and your interaction with our site via the Google Analytics tool.

This includes the following data:

  • IP Address
  • Location
  • Hardware and software details
  • Content the user views on our site
  • Links a user clicks on while visiting the site

 

Personal data not collected automatically

Your personal data is collected via :

  • Contact form
  • Order form
  • Create an account

 

This includes the following data:

  • First name
  • Last Name
  • Mailing address
  • E-mail address
  • Phone number
  • Password for your account on our site
  • Payment information

 

Use of personal information collected

Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect any additional data without informing you first.

We use this data to:

  • Execute contracts
  • Send promotional offers and targeted communications
  • Perform statistical analyses to improve the site
  • Track orders
  • As part of a data security protocol

 

Safety measures

Your data is stored in a secure, controlled environment. We use SSL protocols and robust security measures to prevent unauthorized access.

We will not sell or share your data with third parties except as required by law or in the event of legal proceedings.

We may disclose to any member of our organization such user data as they reasonably require to carry out the purposes set out in this policy.

 

International transfer

User data may be consulted, processed or collected in the following countries:

  • Canada

 

Duration of use of personal data

We store personal data for a period of 30 years. We will ensure that users are notified if their data is stored for longer than this period.

 

In the event of a data leak

In the event of a leak of your personal data, we undertake to keep you and the Commission d’Accès à l’Information du Québec informed.

 

Your rights

User rights

If you are a resident of Quebec, in accordance with Bill 25, you have specific rights regarding your personal data:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to data portability

You have the right to object to the use of your data and to withdraw it.

To exercise these rights, please contact our Data Protection Officer:

 

Right of access and rectification

You may consult, modify or delete your data. To do so, please use the same contact details as above.

 

Consent and withdrawal

You can visit our site without revealing your identity. However, some features require the collection of personal data. You always have the choice not to provide this information.

 

Minors

Bill 25 specifies that persons under the age of 14 are considered minors for the purposes of data collection. Their personal information may not be collected from them without the consent of the holder of parental authority or guardian, except where such collection is clearly for the benefit of the minor.

 

External links

Our site may contain links to other websites. We are not responsible for their privacy practices.

 

Contact

Our privacy policy was last updated on 01/01/2024 If you have any questions about this privacy policy, you can contact us via ghardy@reparaphone.com.

By using our site https://reparaphone.com/, you agree to the terms of this privacy policy.